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    合肥晟晖>资讯>电动扫地车

    海口洗地机

    文章来源: 作者: 发布时间:2020年05月14日 点击数: 字号:

    晟晖扫地机使用过程中会遇到这样的问题该怎么办?

    How to deal with such problems in the use of Shenghui sweeper?

    作为销售第一线的客服,小编真心觉得卖这个扫地机真是赚着卖白菜的钱,操着卖白粉的心。现在市面上扫地机所谓的厂家品牌真是很多,导致了客户在选择的时候无从下手。还有些只图眼前利益的代理商从一些渠道你拿到劣质低价的扫地机,但是宣传的时候盗用我们厂家的扫地机图片,打着很低的价格,让客户更是懵逼,这个东西到底多少钱。小编在此只能说一句:“一分钱一分货”,如果是同等品质的扫地机,价格能相差一倍么?

    As the customer service in the front line of sales, Xiaobian really thinks that selling this sweeper is really making money selling cabbage and selling white powder. There are so many so-called manufacturers' brands of sweepers on the market now, which leads to customers' inability to start when choosing. There are also some agents who only want to gain immediate benefits. You can get low-quality and low-cost sweepers from some channels. But when they publicize, they steal the pictures of our manufacturers' sweepers. With a very low price, the customers are even more confused. How much is this thing. Xiaobian can only say one sentence here: "one cent, one delivery". If it is a sweeper of the same quality, can the price differ by twice?

    目前扫地机客户反馈的主要有两个问题:

    At present, there are two main problems fed back by sweeper clients:

    一、扫地机用前面两个圆刷清扫的时候,会扬尘比较重。

    1、 When the sweeper is cleaned with the front two circular brushes, the dust will be heavier.

    这种情况多出现在灰尘比较厚而且是细微粉尘的地面,因为这个扫地机就是靠简单的机械轴承带着刷子旋转来清扫垃圾,前面的两个圆刷主要就是清扫边角的垃圾以及把主刷之外的颗粒状的垃圾收到中间,在通过主刷滚动把垃圾回收到垃圾桶。因为没有吸尘电机,刷子转动产生扬尘这是不可避免的。小编的建议就是如果刚开始用这种扫地机,地面灰尘比较多,可以把前面两个圆刷抬起来,只用中间主刷来扫;或是干脆不用按前面两个刷子。

    This kind of situation often occurs on the ground with thick dust and fine dust, because this sweeper is used to clean the garbage by simple mechanical bearing and brush rotation. The two circular brushes in front are mainly used to clean the garbage at the corners and the granular garbage outside the main brush is received in the middle, and the garbage is recycled to the garbage can by rolling the main brush. Because there is no vacuum motor, it is inevitable that the brush will rotate to produce dust. Xiaobian's suggestion is that if you start to use this kind of sweeper, the ground is dusty. You can lift the two front circular brushes and only use the middle main brush to sweep, or you don't need to press the two front brushes at all.

    二、主刷跟两个大轮中间会有漏灰的情况。

    2、 There will be ash leakage between the main brush and the two big wheels.

    出现漏灰情况,一个主要的原因就是这个机器的一个弊端,主刷是软的尼龙刷毛,刷毛跟轮子中间有间隙所以会出现漏灰。还有就是清扫的地面不平整,也会出现漏灰的情况。很多时候客户刚开用就把主刷调整的把手提到最上面,虽然清扫的干净,但是推起来会更费劲,而且对主刷磨损的更严重。这种情况下,主刷弯曲,也会出现轮子两边漏灰。很有可能客户对这款扫地机的预期太高了,希望机器之后,一点灰尘都不留,那对不起这个机器真达不到这个效果,能可以考虑采购电动吸尘的扫地机,这是扫地机的升级版,清扫力更强。

    One of the main reasons for the ash leakage is the disadvantage of this machine. The main brush is soft nylon bristle, and there is a gap between the bristle and the wheel, so there will be ash leakage. In addition, if the cleaned ground is not smooth, there will be ash leakage. Most of the time, the customer just put the adjustment handle of the main brush on the top. Although the cleaning is clean, it will be more difficult to push, and the main brush will be more seriously worn. In this case, when the main brush is bent, there will also be dust leakage on both sides of the wheel. It's very likely that the customer's expectation for this sweeper is too high. He hopes that after the promotion of the machine, there will be no dust left at all. I'm sorry that this machine can't achieve this effect. We can consider purchasing an electric vacuum sweeper. This is an upgraded version of the sweeper, with stronger cleaning power.

    小编感觉不管做什么产品,产品质量无小事,既然客户反馈质量问题,而你又知道造成这个质量问题的原因,那就不要再跟客户解释为什么会有这个问题。你既然知道会出这个问题,跟客户解释越多,只能给你越减分。客户的体验是检验产品质量的最终标准,也是你产品口碑形成的开始。产品有问题不可怕,发现问题能够有积极的态度面对,认真的去解决。这样才能够让产品不断的进步,所有的产品都是在不断改错中,变得越来越好,最终让客户无可挑剔。高美扫地机我们一直在努力!

    Xiaobian feels that no matter what product he makes, there is no small matter about the quality of the product. Since the quality problem is fed back by the customer, and you know the cause of the quality problem, then don't explain to the customer why there is such a problem. Since you know that you will have this problem, the more you explain to the customer, the less points you can only get. Customer experience is the ultimate standard to test product quality and the beginning of your product reputation. It's not terrible if there is a problem with the product. If you find a problem, you can face it with a positive attitude and seriously solve it. In this way, we can make the products continuously improve. All the products are constantly correcting their mistakes, becoming better and better, and finally making the customers impeccable. We have been working hard on the shenghui sweeper!